Privacy Policy

Summary of How We Use Your Data

What do we do with your information and what is the legal basis for this use? Asyatt. Inc. uses your personal information to process and facilitate bookings, product orders and deliveries, provide you with highly-individualized service at our resorts or for delivery to your chosen location, respond to your requests for information, inform you of our products and services and other purposes as set out in this notice.



What Does This Notice Cover?
This Notice is regarding privacy policies of Asyatt. and explains the use of all personal information you provide to Asyatt.

Please read this Notice carefully before using this website. If you do not agree to this Privacy Policy, please do not access this website. By accessing this website, you have agreed to this Privacy Policy and have allowed Asyatt. to process and use your personal information in accordance with notice to the extent permitted by law.
If you have any questions about this Privacy Policy or complaints about our use of your information, please contact us at We will do our best to address your complaint or question promptly.



本プライバシーに関する通知についてのお問い合わせや当社によるお客様の情報の使用についての苦情がある場合、 までご連絡ください。当社は、可及的速やかにお客様の苦情又は質問に対処するよう最善を尽くします。


Personal Information Which We Obtain About You
Personal data we collect and process from you includes below:

If you contact us or our agencies, we may collect the record and detail of the communication.

For the purpose of system and security management and collection of statistical data, we may collect IP addresses, operating system, browser types and other information on the computer you use. These are data on the browsing behavior and pattern of our users and are not to identify individuals.





What Information About You do We Receive From Third Parties?
Sometimes, we receive information about you from third parties. In particular, we may receive information about you from travel agents, tour operators and destination management companies whom you have direct contact.

The information we collect from such third parties include your contact information and information related to your travel profile.




Why Do We Need Your Personal Information?
We may use your personal data for the following purposes:

To fulfill a contract, or take steps linked to a contract: this is relevant where you make bookings for our services or place an order with us. This includes, for example:

as required by Asyatt. to conduct our business and pursue our legitimate interests, in particular:

where you give us consent:

As required by law, including below:







Legitimate Interest
We conduct balancing tests to verify our processing of data for the purposes mentioned above for all data we claim necessary based on our legitimate interest. You can obtain information on any of our balancing tests by contacting us using the details set out later in this notice.

当社は、上述の当社の正当な利益を根拠として行う全てのデータ処理に対して、そのような処理が厳格に必要であるかのテストを実施しています。 お客様は、下述の詳細にて当社に連絡することで、当社のあらゆる必要性のテストに関する情報を取得できます。


Withdrawing Consent and Refusal Of Direct Marketing/Profiling
Withdrawing consent or otherwise objecting to direct marketing/profiling Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can exercise such rights by contacting us as described in the “Opt-out” section.

当社がお客様の同意を求めるところでは、当社は上述などの目的でお客様のデータを処理する他の法的根拠を持つ可能性があるものの、お客様は常に同意を撤回することができます。一部の場合、当社が正当な利益に依存するところでは、当社はお客様の同意なくお客様にダイレクトマーケティングをお送りすることができます。 お客様は、ダイレクトマーケティングや当社がダイレクトマーケティングのために行うプロファイリングを随時辞退する絶対的な権利を保有します。下記「オプトアウト」節に記述される詳細にて当社に連絡することで、これを行使できます。


Disclosure and Data Sharing
In some cases, we may from legal demands or government agencies where required by the above purposes, as required by law, or as necessary to legally protect our legitimate interests in accordance with applicable law. We may need to disclose your personal information in order to comply with our requirements. In addition, we may disclose your personal information to a third party in the following cases.

If the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

Our website may contain links to other websites that belong to third parties. We do not control the privacy practices of these other websites. Therefore, please be sure to read the privacy policy of the website when you leave our website.

一部の場合、当社は、上述の目的で求められる場合、法律によって義務付けられる場合、もしくは準拠法に従って当社の正当な利益の法的な保護に必要となる場合に、法的要求や政府機関からの要求を遵守するため、お客様の個人情報を開示しなければならないことがあります。 また、当社は、以下の場合、第三者にお客様の個人情報を開示することがあります。



本サイトは第三者に帰属する他のウェブサイトへのリンクを含むことがあります。当社は、これらの他のウェブサイトのプライバシーの取扱いを管理していません。 したがって、当社サイトを離れる際には、必ず当該ウェブサイトのプライバシーポリシーを読むようにして下さい。


Cookies and Similar Technologies
Our site uses cookies or similar technologies (e.g. web beacons). A "cookie" is a small file of letters and numbers sent by a website to your computer and automatically stored on your computer by your web browser (e.g. Internet Explorer). Each time you request a page from the website, your web browser will send this cookie back to the website's server.

We also collect from cookies for other research and marketing purposes, to estimate the size of our visitors, to analyze trends and general usage patterns of our website, to optimize our website. This is statistical information that is not personally identifiable.

We also use web beacons. These are pixel tags tracking the actions by users. We use them to measure the success of marketing campaigns. We use Facebook's, Vimeo's and Brightcove's pixels.

You are not obligated to accept cookies. If you wish, you can set your browser to notify you before you receive a cookie, you can choose to accept it, or you can set your browser to refuse to send or receive all cookies.

By using our website without disabling cookies in your browser, you consent to our use of cookies and similar technologies as described in this Notice.

Please note that our advertisers and third-party partners may also use cookies. Such partners may use so-called "third party" cookies to track your reaction to advertisements and to identify when you visit other websites that serve these advertisements. Please refer to each privacy notice for details.


また、当社は、訪問者の規模を見積もるため、トレンドと当社サイトの全般的な利用パターンを分析するため、当社サイトを最適化するため、その他の調査およびマーケティングの目的のためにクッキーより収集した情報を使用することがあります。 これは統計情報であり、個人を特定するものではありません。

お客様は、クッキーを受け付ける義務を負いません。 希望される場合、クッキーを受信する前に通知するようにブラウザーを設定でき、受信を承諾するかを選択できるほか、全てのクッキーの送受信を拒否するようブラウザーを設定することもできます。


当社の広告主及び第三者パートナーもクッキーを使用することがあることにご留意ください。 当該パートナーは、広告に対するお客様の反応を追跡したり、これらの広告を掲載する他のWebサイトをお客様が訪問した際に特定するために、いわゆる「第三者」クッキーを使用することがあります。

Cookies we use include below:

Performance cookies: these cookies monitor website performance and collect anonymous data on how visitors use a website. These cookies provide information to help improve how a website works. We use cookies provided by Google, Hotjar and Facebook.

Functionality cookies: they allow websites to remember the user's website preferences and choices they make on the website including username, region, and language. This allows the website to provide personalized features like local news stories and weather if you share your location. They are used to remember user preferences so that the website can be customized for them. In our website, we use “physical” cookies “files” at the bookings section to remember the number of guests, dates, currency and location data so when the user moves to other pages such information will be automatically re-entered.

We also use cookies for below functions:



ユーザーが行う選択(ユーザー名、ユーザーの所在する地域など)を記憶し、より個人に合わせた機能を提供するためのクッキーです。また、文字のサイズやフォント、通貨や配送先の国、その他ユーザーがカスタマイズできるWebページのパーツに対してユーザーが行った変更を記憶するためにも使用されます。 当社は、予約バーに「物理的」なクッキー(ファイル)を使用し、宿泊人数や日付、通貨や配送先の国などのデータを保存し、ユーザーが別のページに移動した際に予約バーが自動入力されるようにしています。

Social media cookies: used to connect a website to a third-party social media platform. We use pixels provided by Facebook, Vimeo and Brightcove.

Advertisement cookies: used to gather information from you on your device to display advertisements to you based on relevant topics that interest you. Cookies we use include Google Ads, Google Tag Manager, Facebook, Data layer, TravelClick, DoubleClick, HotJar, Yahoo, Bing, Yahoo Japan, Wordpress and WooCommerce.


広告クッキー: お客様のブラウズ習慣に関する情報を収集し、お客様と興味に関連性のある広告を配信するためのクッキーです。当社が使用するクッキーは、Google Ads, Google Tag Manager, Facebook, Data layer, TravelClick, DoubleClick, HotJar, Yahoo, Bing, Yahoo Japan, Wordpress and WooCommerceを含みます。


Your Rights
In accordance with applicable laws, you may have rights in relation to your personal information, including below:

*Right to ask us for a copy of your personal information; to correct, object to processing, delete or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.

You may also in some cases (especially if data processing is not required for us to fulfill contracts or other legal requirements) refuse the processing of your personal information when we use the data for direct marketing purposes (please refer to "Opt-out" below).

These rights may be limited, for example if fulfilling your request would reveal personal information about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. Relevant exemptions are included in applicable data protection laws. We will inform you of relevant exemptions we rely upon when responding to any request you make.

To exercise any of these rights, or to obtain other information, such as a copy of a legitimate interests balancing test, you can get in touch with us using the details set out below. If you have unresolved concerns, you have the right to complain to an applicable data protection authority where you live, work or where you believe a breach may have occurred.



これらの権利は制限されることがあります。例えば、お客様のご要望に対応するために他者の個人情報が明らかになる場合、権利が第三者の権利(当社の権利を含む)を侵害する場合、当社が保持することが法律で求められていたり保持することが正当な利益となる情報の削除を要請される場合などが該当します。 該当する免除はデータ保護準拠法に含まれます。 当社は、お客様のご要望に対応する際、当社が依存する免除についてお知らせします。



If you are not willing to refuse for your data to be retained in our database or refuse to receive email and other communication from us, you can opt-out yourself from our database by clicking “Unsubscribe” at the bottom of our emails or by sending such notice to



How Long Do We Retain Your Data?

Where we process personal information for marketing purposes or with your consent, we process the information until you ask us to stop and for a short period after this (to allow us to implement your requests). We will record the fact that you have contacted us with such request to act accordingly in the future.

In case we need to process your financial information, we will retain this data for the period we need to collect it and maximum two months after this period.

We will retain your registered data and all other personal data for only as long as needed to fulfill the purposes for which it is collected and will delete personal data that is no longer necessary for the collected purposes, unless we are required by law to retain the personal data for longer.





How To Contact Us
If you have queries about this Privacy Policy, your data and the use of cookies, if you want to exercise your rights or complaint about the use of your data please contact or

Odin Place 3F, 3-3-12, Niseko Hirafu 1-jo, Kutchan-cho,Abuta-gun, Hokkaido 044-0080 Japan
Phone: +81 50 8882 9608

We will do our best to deal with your complaint or query as soon as possible.
Asyatt. Inc. manages your personal information.

本プライバシーに関する通知またはお客様の個人情報の利用についてご質問や苦情がある場合は、, または以下までご連絡ください。

北海道虻田郡倶知安町ニセコひらふ1条3-3-12 Odin Place 3F
+81 50 8882 9608



We may update this Privacy Policy from time to time, and we will notify you of the change using the email address you provided at the time of registration and announce it on our website. Changes will be applied when you use the website after the notification is given. To the extent permitted by law, if you use this website after the effective date of the change, you are deemed to have accepted the new Privacy Policy.

Last updated: 1 July 2022



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